l99 FAQ – Answers to all your
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Each individual only One account You may open one account only. If multiple accounts are found belonging to the same person, all accounts will be suspended and any funds held may be forfeited. This rule is strictly enforced to ensure fair and honest play.

On the Login Page Click the "Forgot Password?" button. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password. The entire process takes just 2 minutes.

Entering the wrong password multiple times will temporarily lock your account for 30 minutes. Try again after 30 minutes. If it's urgent, use "Reset Password" or reach out to us via live chat.

KYC verification is required before your first withdrawal. You'll need: clear photos of both sides of your National ID (NID) and a selfie holding your NID. Verification is usually completed within 1 to 24 hours — clearer images speed up the process.

Yes, you can change your mobile number from Account Settings. Verify the old number via OTP, then add the new number and verify it with an OTP as well. If you no longer have access to your old number, please contact support.

To close your account, contact support. Make sure to withdraw any remaining wallet balance before closing, as the account cannot be reopened once closed. A different mobile number will be required to open a new account.

You can be logged in on up to 3 devices at the same time. If you use a public device, always log out when you're done. If you receive a login notification from an unrecognised device, change your password immediately.

The following deposit methods are available on l99:

• Mobile Banking: bKash, Nagad, Rocket – instant
• Bank Transfer: NPSB, BEFTN – 1 to 3 hours
• Crypto: USDT, Bitcoin – varies by network
• Card: Visa, Mastercard (selected countries)

On the financial transactions page View Details.

How to deposit via bKash: 1) Log in to your l99 account → 2) Go to the Deposit section → 3) Select bKash → 4) Enter the amount → 5) Send Money to l99's bKash number → 6) Enter the Transaction ID → 7) Confirm. The balance is usually credited within 1 to 5 minutes.

Minimum deposit amount on l99 ৳500 (five hundred taka). Minimum withdrawal via bKash & Nagad is ৳500; via bank transfer, ৳1,000. No deposit fees apply.

Deposits via bKash/Nagad typically reflect within 5 minutes. If your balance hasn't arrived after 15 minutes: 1) Note your transaction ID and take a screenshot, 2) Check your deposit history, 3) Confirm you sent to the correct number. If the issue persists, contact us via live chat with your screenshot and we'll resolve it within 30 minutes.

l99 does not charge any deposit fees. However, bKash or Nagad's own send money charges may apply. Crypto transfers are subject to network fees, which are determined entirely by the blockchain network.

Regular members can deposit up to ৳5,00,000 per day. VIP members enjoy a higher limit. If you'd like to set a lower limit for yourself, you can do so through the deposit limit option in your account settings.

Register After registering, a 300% welcome bonus is automatically credited on your first deposit — up to a maximum of ৳15,000. Example: a ৳1,000 deposit gives you a ৳3,000 bonus, for a total playing balance of ৳4,000.

For the welcome bonus 5x Rollover must be met. This means the bonus becomes withdrawable once you've wagered 5x the bonus amount. The rollover period is 30 days. Not all bets count towards the rollover — Sports Betting and select casino games qualify.

Logging in every day automatically adds a daily bonus to your account. It starts at ৳50 on day one, ৳100 on day two, and increases from there. On day 7 you receive a special free bet, and on day 30 a VIP reward. Missing a day resets the count from the beginning.

When you refer a friend and they make their first deposit, you earn a ৳500 referral bonus. You can find your referral link in your account dashboard. There's no cap on bonuses — the more you refer, the more you earn.

When a bonus expires, any unused bonus balance is automatically forfeited. Your actual deposit remains intact — only the bonus portion is removed. Make sure to use your bonus in time after it's credited.

Available at l99:

• Sports Betting: cricket, football, tennis, badminton and 30+ other sports
• Live Casino: Baccarat, Roulette, Blackjack, Poker
• Slot Games: 1,000+ Slot Machines
• Lottery: Various lottery and quick win games
• Fishing Games: Action-packed fishing shooter game

Popular Games View all on the page.

Minimum Bet for Sports Betting ৳50. Live Casino limits vary by table — usually starting from ৳10. Slot Games start at ৳1 per spin. High Roller tables have a minimum of ৳1,000.

Pre-match betting typically closes 1 minute before the match starts. In-play (live) betting is available during the match, though brief suspensions may occur at key moments (such as goals or wickets). Current odds and betting status are always displayed on screen.

If a match is cancelled or abandoned, the full stake is refunded. However, if a certain number of overs or minutes have been completed after the match begins, the result may be deemed valid — this is clearly stated in the betting rules.

l99's High Roller This section is for VIP members above Silver level. It offers higher betting limits, exclusive tables, and premium service. Visit our VIP page or contact support to learn more.

Withdrawal Processing Time:

• bKash/Nagad/Rocket: 15 minutes to 1 hour (after KYC verification)
• Bank Transfer: 1 to 3 Business Days
• USDT/Crypto: From 30 minutes, depending on the network

For your first withdrawal, KYC verification may add an extra 1 to 24 hours to the processing time.

Minimum Withdrawal via bKash/Nagad ৳500Minimum ৳1,000 for bank transfers. Minimum 10 USDT for crypto. No withdrawal fees, though the payment provider's own charges may apply.

Common reasons for withdrawal rejection: 1) KYC verification not completed, 2) Bonus rollover requirements not met, 3) Suspicious activity detected on the account, 4) Incorrect payment details or mismatch with the registered number. You will be notified of the reason via email.

Withdrawals that are already being processed generally cannot be cancelled. However, if the status is still "Pending", contacting live chat promptly may allow a cancellation. Once sent to your bank or bKash, the transaction cannot be reversed.

Yes, l99 is a legitimate, internationally licensed platform. Your data and funds are protected through 256-bit SSL encryption, two-factor authentication (2FA), and regular security audits. About Us Learn more on the page.

Immediately email support@l99-baji.com or notify us via live chat. We will lock your account right away. If evidence is found during the investigation, we will attempt to recover the lost amount. Always keep 2FA enabled for your security.

No. Your personal information is never sold or shared with any third party. Your data is kept strictly confidential except where required by law. For more details, please see our Privacy Policy View.

Always directly in your browser l99-baji.com Type the address directly into your browser and visit the site. Do not click on unfamiliar links. l99 will never ask for your password or OTP via SMS or email. If you notice anything suspicious, contact us immediately. Our official email: support@l99-baji.com.

Platform Page Download the Android APK or iOS link from there. On Android: go to Settings → Security → enable Install from Unknown Sources → install the APK. On iOS: the app installs directly from the provided link. Contact support if you run into any issues.

Start by clearing your browser cache and cookies. If you're using a VPN, disable it and try again. Try a different browser or device. Check your internet connection. If the problem continues, contact our support team with your browser and device details.

After logging into the l99 app, tap the Settings icon → Language → select Bengali → Save. Once the page reloads, the entire interface will display in Bengali. You can change the language the same way on the web version as well.

To reduce live streaming buffering: 1) Lower the video quality from HD to SD, 2) Close other apps running in the background, 3) Use a stable WiFi or 4G connection, 4) Clear your browser cache. You can also bet without streaming — keep the video off and place bets based on the odds.